Policies & Agreements

Policies & Client Documents

These documents outline the expectations, boundaries, privacy practices, limitations, consent processes, and operational policies associated with Thorns2Roses Coaching services.

Clients accepted for coaching may be asked to acknowledge these materials during intake and onboarding.

Each page includes a Save / Download as PDF option for personal records.

What to Expect

Review the client onboarding process and documents required before coaching begins.

Review What to Expect

Coaching Agreement & Informed Consent

Review coaching scope, client responsibility, service boundaries, and informed consent.

Review Agreement

Liability Waiver

Review risk acknowledgment, client responsibility, no-guarantee language, and liability limits.

Review Waiver

Recording & Transcription Consent

Review how Upheal and related tools may be used for recording, transcription, and notes.

Review Consent

Crisis & Emergency Policy

Review the limits of coaching and what to do when emergency or crisis support is needed.

Review Crisis Policy

Cancellation & Refund Policy

Review scheduling, cancellation, no-show, refund, and technology interruption expectations.

Review Cancellation Policy

Privacy Policy

Review how information may be collected, stored, handled, and processed through third-party tools.

Review Privacy Policy

Terms & Conditions

Review general service terms, participation expectations, technology use, and client responsibilities.

Review Terms

Electronic Signature & Client Acknowledgment

Review how typed names, digital forms, and electronic acknowledgments are treated.

Review Signature Policy